Tuesday, May 17, 2011 at 10:00AM 
When social media (as we know it today) first arrived on the scene back in the mid-2000s, there was a lot of internal discussions at companies as to which department was responsible for social media.
Tuesday, May 10, 2011 at 10:00AM 
I recently had an experience with an online mattress company that got me thinking about customer service. Of course, we often hear the details of great customer service stories.
Friday, May 6, 2011 at 11:15AM 
Last month Michael Stelzner's The Social Media Examiner put out the 2011 Social Media Marketing Industry Report. The report starts with a bold statement "Social media has gone mainstream. And for business it represents an unprecedented marketing opportunity."
Tuesday, May 3, 2011 at 10:00AM 
I was meeting with a new client a few weeks back and we were talking about a new product launch. I asked them if a marketing strategy had been formulated yet.
Friday, April 29, 2011 at 10:00AM 
It has been said that in today's world, content is king. Recently, I have heard the more specific, optimized content is king. Either way, producing engaging content is the lifeblood of the social media universe.
Thursday, April 21, 2011 at 9:58AM 
In the age of the 30-second attention span and a 24/7 information availability, you need more than plain words and ordinary graphics to communicate to the social masses.
Tuesday, April 19, 2011 at 2:07PM 
After several months in the works, we are very pleased to announce that the United Nations has officially launched a new online campaign to raise awareness for its World Food Program.
Tuesday, April 19, 2011 at 10:00AM 
Few industries are as heavily reregulated as the financial sector in the U.S. There are rules that seem to govern every aspect of business including communication.
Tuesday, April 12, 2011 at 9:30AM 
In our previous post entitled, 3 Predictions about the future of group buying, we talked about the future of group buying sites like Groupon and LivingSocial. As you may have read, Groupon turned down a $1.6 billion offer from Google.
Tuesday, April 5, 2011 at 10:00AM 
Slowly but surely, quick response codes (QR codes) are making their way into the mainstream. As mentioned in a post on QR codes from last fall, Best Buy is using them on their in store fact tags. Real estate brokers are using them on real estate signs outside properties to provide virtual tours of the home for sale.
Friday, April 1, 2011 at 10:49AM 
Over the course of my career in marketing and advertising, I have worked on both B2C brands and B2B brands. Yet, one thing that has always astonished me is how most agencies treat B2B marketing and advertising.
Friday, March 25, 2011 at 11:41AM 
A recent TechCrunch article highlighted the enormous growth of group buying sites such as GroupOn and Living Social. According to the article, the group buying industry in the United States
Tuesday, March 22, 2011 at 11:27AM 
A few months back I did a quick review of the RockMelt browser. In that review, I talked about its reported benefits and challenges. I could not review it firsthand because I had yet to receive an invite.
Thursday, March 17, 2011 at 9:00AM 
With ten venues and a reported 18,000 registrants scrambling to sort through hundreds of sessions, along with untold dozens of promotional parties and impromptu events
Friday, March 11, 2011 at 9:07AM 
The official website avoids the fact by assuring that it is not too large. New question and answer site and media darling Quora provides answers ranging from 12,000 to 36,000. Hmm… This infographic does a pretty good job putting some numbers and context behind SXSW 2010 and 2011.
Monday, March 7, 2011 at 2:52PM 
Last week, Master's Degree students from Lund University's School of Economics Entrepreneurial Program visited The Duffy Agency to partake in a lecture given by the agency founder, Sean Duffy.
Tuesday, March 1, 2011 at 10:21AM 
I've recently been thinking of upgrading to a larger business card just so I can include all the different digital addresses I have piling up.
Tuesday, February 22, 2011 at 9:00AM 
The great thing about Twitter (and social media in general) is that it allows you to quickly communicate to millions of potential customers in a frank and engaging manner.
Friday, February 18, 2011 at 9:00AM 
Social media represents an incredible opportunity for business. It allows you to more authentically communicate with your customers and build brand loyalty. But if turned inward
Tuesday, February 15, 2011 at 9:00AM 
Last week, Twitter announced that it will no longer whitelist applications. And this could mean the death knell for thousands of companies.
